Support beyond placement
Many agencies stop once the fee is paid. We stay involved: an information pack with step-by-step guidance, orientation on authorities, driving rules, and everyday life after arrival.
About us
My Family Au Pair – the full-service agency
We, Julia and Svenja, are working mothers with our own experience as host parents. Our credo: trust through quality and service — from the first enquiry to your au pair’s departure.
- Personal support
- Structured matching
- RAL-certified
What sets our au pair agency apart
Especially with a first au pair, families quickly notice the difference: Who stays reachable, who sends fitting profiles — and who disappears after the placement fee?
Fitting profiles — not mass emails
What you enter in the form matters: through our database you receive candidates who match your criteria — not dozens of unsuitable applications.
Qualified interviews
Every candidate goes through our interview process. Details are checked — from language skills to realistic expectations of everyday life.
From first contact to departure
We support you and your au pair throughout the year: preparation, visa, arrival, everyday life, and — when needed — clarifying conversations. Our goal: that you gladly choose us again.
- Transparent, digital processes
- Detailed preparation materials
- Exchange opportunities and personal reachability
- Experience as host parents and as an agency in Germany & Austria
In short
For host families in Germany and Austria, and for au pairs looking for a good family match and clear support.
Matching, documents, visa preparation, and support after arrival — not only the placement itself.
Curious to learn more?
Let’s talk with no obligation — or start directly with the host-parent form.